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Frequently Asked Questions (FAQs)
Which type of evaluation report should I request?
It is generally best to find out what is required from the institution to which you will be submitting this evaluation. However, we will gladly help you to decide in any way we can. Click here for our contact information.
Where can I fill out an evaluation application form?
Click here for the online application form. We also recommend you see the instructions section of this website.
What documentation do I need?
Generally speaking, you will need to submit copies of all your educational documents, including diplomas, transcripts, certificates, etc. We also require certified, literal English translations of all foreign language documents. If you are unsure about which documents are required from your country, feel free to contact us
What if I don’t submit all the necessary documentation?
In the event that the necessary documents are not submitted, we will contact the applicant to request the missing documents. If the applicant is unable to provide the necessary documents, and decides to cancel the evaluation, a $75 processing fee will be deducted from any refunded payment. Please note that no evaluation will be conducted until all necessary documents are received. Therefore, failure to submit all necessary documents will result in obvious delays. We will not refund priority fees due to delays resulting from an applicant’s failure to submit all necessary documents.
Will my documents be returned?
Do not mail documents to EEI. Instead, copies of all documents should be sent via email only to [email protected].
How can I pay for the evaluation I request?
EEI accepts payment in the form of debit/credit card. You will receive a link to may the payment online once your application has been processed.
How long will it take to complete my evaluation report?
A detailed description of turnaround time is given here.
How will I receive my evaluation report?
You will receive your completed evaluation as a soft copy via e-mail only. We do not physically mail our evaluations. If you would also like your evaluation sent to a specific school/body/organization/etc, you can let us know when you place the order.
How can I request a copy of a previously prepared evaluation report?
EEI will provide duplicate evaluation reports within 3 years of completion of the original. Send an email to [email protected] for assistance.
Are English translations necessary?
Yes. In addition to copies of the original language documents, certified, literal, word-for-word translations into English must be provided. EEI does offer professional, certified English translations. For information and an estimate contact our office.
Does EEI accept faxed documents?
No, we do not accept faxed copies of educational documents.
What is EEI’s refund policy?
Click here for EEI’s refund policy.
What types of evaluation services do you offer?
We offer General Statement evaluations and Course by Course evaluations. For more information on our evaluation types, please see our services and fees
How much does an evaluation cost?
We have various pricing options depending upon your needs. To learn more about pricing, please see our services and fees