Instructions and Downloadable Forms
In this section we take you step-by-step through everything you need to do to submit your educational credentials and documents for evaluation. Click here for a downloadable application form For full form functionality, please download and open in Adobe reader. Some form features may not be available when viewing in a browser window.
Step One – Decide Which Evaluation is Needed
The first step is to decide which evaluation you will need. A description of each type of evaluation is available here. If you are unsure of which evaluation is necessary, you should contact the institution for which the evaluation is intended. Should you need help in making your decision feel free to contact us and we will gladly do what we can to help.
Step Two – Get an Application Form Online and Read it Thoroughly
Carefully review the application form and prepare all of the materials needed for the type of evaluation that you are ordering
Step Three – Complete The Application Form
Complete the application form. Be sure to indicate with a check mark which services you are requesting. You are welcome to contact us if you have any questions or problems while filling out the form. Be sure to sign and date the form at the end.
Step Four – Submit your Application
Submit your application package via email to [email protected]. Your application package will include your signed application form and any relevant academic documents in their original language. Documents not in English must be accompanied by certified, literal, word-for-word translations. These certified translations must accompany the copies of the original language documents.
EEI offers a certified translation service if you need to have your documents translated. For more information and an estimate, please contact EEI before sending in your application. If you are unsure of which documents to include, you may contact us with any questions.
If your application package is submitted with non-English academic documents that haven’t been translated, EEI will provide you with a translation quote prior to submitting the order.
Step Five – Submit payment for your order
EEI accepts payment via credit card. EEI will send you a link with payment instructions once we have received and validated your application package. NOTE: Please do not share your credit card information with us through email. Your credit card information should only be entered via the website link received via the payment notification email.
IMPORTANT ADDITIONAL INFORMATION
Evaluations will be completed within 7 to 10 business days after receipt of all needed materials. Please provide clear, legible copies of all necessary educational documents and certified, literal English translations of diplomas and transcripts. Incomplete documentation will delay the start of the evaluation process. Expedited requests have a turnaround time of three days or 24 hours depending upon the option selected. As with standard requests, the clock doesn’t start until all materials are received.
EEI accepts no liability for late priority reports, except for refunding the priority portion of the fee.
EEI provides accurate and professional credential evaluations, conducted by a highly qualified and trained staff and drawing on a wide variety of resources. We cannot guarantee that customers will agree with our assessment. Additionally, we recommend that applicants confirm with their agency or institution that an evaluation from an external company such as EEI would confirm with their standards.
Evaluation Discrepancies Over Time, and Document Retention Policy
Evaluation reports of individuals may differ, depending on the time period in which they were completed. New and updated information is constantly being made available. All credential evaluations we prepare are based on the most recent information available on education around the world.
Evaluations and documents will be retained for five years.
A refund will be issued in the event of overpayment of fees.
A $75 processing fee will be charged if an application is submitted and has begun processing, and is subsequently cancelled by the applicant. Note that this fee also applies when the reason for cancellation is that all required documentation is not received or available.
Expedited service is available under the indicated timeframes, once all needed materials have been provided. In the event that the applicant fails to supply all the necessary information or documentation, there will be no refund of priority fees.
If an applicant submits forged or altered documents, an evaluation will not be completed and the fee will not be refunded. In such cases, we also reserve the right to notify the institution or board which has supposedly issued the documents, as well as the intended recipient.
Verification of Document Authenticity
EEI reserves the right to verify the authenticity of any educational document submitted for evaluation. In the event that document verification is necessary, the applicant will be required to pay a $75 verification fee before the evaluation can be completed.
All company policies are subject to change without notice.